Privacy Policy

GreenGrid Electrical
Last Updated: 22 May 2025

GreenGrid Electrical ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect personal information such as:

  • Your name
  • Contact details (address, phone number, email)
  • Billing and payment details
  • Details related to your electrical service needs
  • Correspondence with us
  • Website usage data (e.g., IP address, browser type)

2. How We Collect Personal Information

We collect personal information through:

  • Direct contact (calls, emails, forms)
  • Service bookings and consultations
  • Our website and cookies

3. Why We Collect Your Personal Information

We collect it to:

  • Deliver and manage our services
  • Handle enquiries and requests
  • Invoice and process payments
  • Comply with legal obligations
  • Improve our service offerings
  • Send marketing materials (with your consent)

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Our team and contractors
  • Third-party service providers
  • Government or regulatory bodies when required

We never sell personal data.

5. Storage and Security

We use secure systems and take reasonable steps to protect your information. When no longer needed, data is deleted or de-identified.

6. Access and Correction

You may request access or updates to your personal data by contacting:

Email: info@greengridelectrical.com.au
Phone: 0431 663 251

7. Cookies and Website Analytics

We use cookies and analytics tools to enhance user experience. You may disable cookies via your browser settings.

8. Marketing

We only send marketing content if you opt in. You can unsubscribe at any time.

9. Complaints

To lodge a complaint, contact us directly. If unsatisfied, contact the OAIC at www.oaic.gov.au.

10. Policy Updates

This policy may change periodically. Please check our website for the latest version.

Contact Us

GreenGrid Electrical
Email: info@greengridelectrical.com.au
Phone: 0431 662 251